The user verification process at JVSpinBet is not mandatory by default.
However, the administration may request it in the following cases:
The player is suspected of registering multiple accounts.
Violation of casino rules.
The player is suspected of using false or third-party personal data.
Fraudulent activity.
Use of special software to automate actions on the site.
Attempting to bypass established restrictions.
In these cases, the administration may request any documents that confirm the user’s identity and provide additional information. The casino also reserves the right to freeze all withdrawals until verification is completed.
The document verification process takes up to 72 hours. Additionally, the user may be asked to participate in a video call with a JVSpinBet representative, who will ask relevant questions. If a video call is requested, the user must respond within 30 days.
If verification is successfully completed, all suspicions are lifted, and the user can continue using the casino’s services. Otherwise, the account will be blocked, and all bets placed will be voided.
A user can also voluntarily initiate the verification process by sending an email to security@jvspinbet.com. The email should include a detailed reason for requesting an unscheduled verification. After that, the user must wait for a response from the support team. If approved, the support team will provide a list of required documents.
